Frequently Asked Questions
Answers to our most asked questions.
Is this service free?
Completely, the Fuelz heating oil price comparison service is free for use. There are NO fees, subscriptions or hidden commissions to use our service. The price you see Is the price you pay. If you find it useful then we'd appreciate a share on social media.
Are my details secure?
We respect your privacy, which is why we do not ask for any personally identifiable information for getting your best price. Once you have picked your preferred supplier offer, you will be directed to their website to complete your order.
How long does it take to get a quote?
It's usually around 25 seconds or less but in under a minute you will have a selection of the best home heating oil prices and delivery options available from a selection of suppliers in your area.
Why is my current supplier not in the results?
We’re just new and have chosen 10 national suppliers, however if you would like to recommend a supplier we would love to hear from you, better still, why not ask your supplier to be included on the Fuelz website. Drop us an email at info@fuelz.co.uk
Why is there no price given?
There are many factors that can cause this, for example; the supplier doesn’t deliver to your area, their website may be offline, your chosen delivery option isn’t available, our robots couldn't make a connection to the supplier website, etc.
Why does the price fluctuate so much?
The price of home heating oil is controlled by many different factors. High demand, bad weather, the price of crude oil, world stability just to name a few. All of these have a knock-on effect and can cause the price of heating oil to change daily.
What is the minimum delivery?
By law, the minimum kerosene delivery is 500 litres. However, like most bulk purchases, the higher the delivery volume, the cheaper the price overall. These volume discounts vary from supplier to supplier.
How long will I need to wait for my delivery?
Fuelz provides a choice of pricing and delivery options from a selection of suppliers. You may want to pay a little extra to get your oil sooner or wait and get the best price.
Is this the guaranteed best price?
The price you see is the best price available on the supplier’s website at that time. This is exclusive of any buying group or customer specific promotional discounts etc. as this varies per customer.